Trustmark Companies - HealthFitness Front Desk Staff in Louisville, Kentucky

Front Desk Staff

Tracking Code


Job Description

HealthFitness has a great opportunity for a part-time (15 hrs/wk) Front Desk Attendant at our client site located in Louisville, KY. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction.

Duties & Responsibilities:

  • Provides secretarial support for the fitness professional staff: Types and files day-to-day correspondence and other documents; assists in production of leaflets, special events or health promotional materials; schedules appointments (e.g., fitness testing, orientation, retest and personal training appointments); proofs all typed documents and administrative forms before mailing or release.

  • Performs general receptionist duties: Greets participants, visitors, and guests at the fitness center; answers the telephone; takes messages; initiates informational or follow-up calls for the professional staff.

  • Maintains fitness center files: Utilizes Member Management Software Program to input participant information; compiles monthly and quarterly reports.

  • Orders office, locker room and other supplies: Maintains an inventory of program forms, brochures, office products, toiletries, incentive awards and other supplies; contacts (as appropriate) HFC representative, company liaison for vendors to order and replenish supplies.

  • Carries out other projects and duties, as assigned by the Program Manager.

  • Other duties as assigned.

Education, Experience and Certifications:

  • High School Diploma or GED required.

  • 1-2 years experience and/or training preferred.

  • Computer skills (word processing and spreadsheet) required.

  • Current CPR & First Aid certifications preferred.

EOE Minorities/Females/Protected Veterans/Disabled

Job Location

Louisville, Kentucky, United States

Position Type


Business Unit for Reporting